F.A.Q.

Funerals fill an important role for those mourning the loss of a loved one. By providing surviving family and friends with an atmosphere of care and support in which to share thoughts and feelings about death, funerals are the first step in the healing process. It is the traditional way to recognize the finality of death. Funerals are recognized rituals for the living to show their respect for the dead and to help survivors begin the grieving process.

You can have a full funeral service even for those choosing cremation. Planning a personalized ceremony or service will help begin the healing process. Overcoming the pain is never easy, but a meaningful funeral or tribute will help.

• Pick up the deceased and transport the body to the funeral home (anytime day or night)
  
• Notify proper authorities, family and/or relatives
  
• Arrange and prepare death certificates
  
• Provide certified copies of death certificates for insurance and benefit processing
  
• Work with the insurance agent, AISH, CSS or Veterans Administration to ensure that necessary paperwork is filed for receipt of benefits
  
• Prepare and submit obituary to the newspapers of your choice
  
• Bathe and embalm the deceased body, if necessary
  
• Prepare the body for viewing including dressing and cosmetizing
  
• Assist the family with funeral arrangements and purchase of casket, urn, burial vault and cemetery plot
  
• Schedule the opening and closing of the grave with cemetery personnel, if a burial is to be performed
  
• Coordinate with clergy if a funeral or memorial service is to be held
  
• Arrange a police escort and transportation to the funeral and/or cemetery for the family
  
• Order funeral sprays and other flower arrangements as the family wishes
  
• Provide Aftercare, or grief assistance, to the bereaved
  

The funeral home will help coordinate arrangements with the cemetery.

• Bring the following information to complete the provincial vital statistic requirements:
  • Birth Date
  • Birthplace
  • Father's Name
  • Mother's Name
  • Social Insurance Number
  • Veteran's Discharge or Claim Number
  • Education
  • Marital Status
• Contact your clergy. Decide on time and place of funeral or memorial service. This can be done at the funeral home.
• The funeral home will assist you in determining the number of copies of the death certificates you will be needing and can order them for you.
• Make a list of immediate family, close friends and employer or business colleagues. Notify each by phone.
• Decide on appropriate memorial to which gifts may be made (church, hospice, library, charity or school).
• Gather obituary information you want to include such as age, place of birth, cause of death, occupation, college degrees, memberships held, military service , outstanding work, list of survivors in immediate family. Include time and place of services. The funeral home will normally write article and submit to newspapers (newspaper will accept picture and they will be returned intact).
• Arrange for members of family or close friends to take turns answering door or phone, keeping careful record of calls. If CPP and OAS cheques are automatic deposit, notify the bank of the death.

If you request immediate assistance, yes. If the family wishes to spend a short time with the deceased to say good-bye, that’s perfectly acceptable. Your funeral director will come when your time is right.

Burial in a casket is the most common method of disposing of remains in the Canada, although entombment also occurs. Cremation is increasingly selected because it can be less expensive and allows for the memorial service to be held at a more convenient time in the future when relatives and friends can come together.

A funeral service followed by cremation need not be any different from a funeral service followed by a burial. Usually, cremated remains are placed in urn before being committed to a final resting place. The urn may be buried, placed in an indoor or outdoor mausoleum or columbarium, or interred in a special urn garden that many cemeteries provide for cremated remains. The remains may also be scattered, according to provincial law.

Viewing is a part of many cultural and ethnic traditions. Many grief specialists believe that viewing aids the grief process by helping the bereaved recognize the reality of death. Viewing is encouraged for children, as long as the process is explained and the activity is voluntary.

Embalming sanitizes and preserves the body. Embalming makes it possible to lengthen the time between death and the final disposition, allowing family members time to arrange and participate in the type of service most comforting to them.

Except in certain special cases, embalming is not required by law. Embalming may be necessary, however, if you select certain funeral arrangements, such as a funeral with viewing. If you do not want embalming, you usually have the right to choose an arrangement that does not require you to pay for it, such as direct cremation or immediate burial.

When compared to other major life events like births and weddings, funerals are not expensive. A wedding costs at least three times as much; but because it is a happy event, wedding costs are rarely criticized. A funeral home is a 24-hour, labor-intensive business, with extensive facilities (viewing rooms, chapels, limousines, hearses, etc.), these expenses must be factored into the cost of a funeral.

Additionally, the cost of a funeral includes not only merchandise, like caskets, but the services of a funeral director in making arrangements; filing appropriate forms; dealing with doctors, ministers, florists, newspapers and others; and seeing to all the necessary details. Funeral directors look upon their profession as a service, but it is also a business. Like any business, funeral homes must make a profit to exist.

It really depends entirely on how you wish to commemorate a life. One of the advantages of cremation is that it provides you with increased flexibility when you make your funeral and cemetery arrangements. You might, for example, choose to have a funeral service before the cremation; a memorial service at the time of cremation or after the cremation with the urn present; or a committal service at the final disposition of cremated remains. Funeral or memorial services can be held in a place of worship, a funeral home or in a crematory chapel.

With cremation, your options are numerous. The cremains can be interred in a cemetery plot, i.e., earth burial, retained by a family member, usually in an urn, scattered on private property, or at a place that was significant to the deceased. (It would always be advisable to check for local regulations regarding scattering in a public place-your funeral director can help you with this.)

Today, there are many different types of memorial options from which to choose. Memorialization is a time-honored tradition that has been practiced for centuries. A memorial serves as a tribute to a life lived and provides a focal point for remembrance, as well as a record for future generations. The type of memorial you choose is a personal decision.

You might choose ground burial of the urn. If so, you may usually choose either a bronze memorial or monument. Cremation niches in columbariums are also available at many cemeteries. They offer the beauty of a mausoleum setting with the benefits of above ground placement of remains. Many cemeteries also offer scattering gardens. This area of a cemetery offers the peacefulness of a serene garden where family and friends can come and reflect.

If you wish to have your ashes scattered somewhere, it is important to discuss your wishes to be scattered ahead of time with the person or persons who will actually have to do the cremation ashes scattering ceremony, as they might want to let your funeral professional assist in the scattering ceremony. Funeral directors can also be very helpful in creating a meaningful and personal ash scattering ceremony that they will customize to fit your families specific desires. The services can be as formal or informal as you like. Scattering services can also be public or private. Again, it is advisable to check for local regulations regarding scattering in a public place-your funeral director can help you with this.

Yes — Depending upon the cemetery's policy, you may be able to save a grave space by having the cremains buried on top of the casketed remains of your spouse, or utilize the space provided next to him/her. Many cemeteries allow for multiple cremated remains to be interred in a single grave space.

Uncertainty about income tax issues can add to the stress experienced from the death of a spouse. You should meet with your family attorney and/or tax advisor as soon as possible to review your particular tax and estate circumstances. Bring a detailed list of your questions to the meeting. If you do not have an attorney or tax advisor, call the CRA toll-free at 800-959-8281 for answers to specific tax questions.

There are a number of options available, including:

• Determine if the deceased person qualifies for any entitlements. Check with AISH or Community Social Services if they are receiving, or the Department of Veterans Affairs, and you may also be eligible for the CPP death benefit. 
  
• Review all insurance policies the deceased person has, including life insurance. Some life insurance policies have coverage clauses for funeral related costs.
  
• Find local charities providing financial help for funeral expenses. Search for non profit organizations and for churches in your area.
  
• Talk to your funeral director about cremation options - these can be much less expensive depending on your choices.
  

As long as no organization demands that a lawyer assist with the transfer of an asset or settlement of an account and as along as no beneficiary or creditor contests their entitlement. However, often people prefer to entrust this task to a professional.

See the probate part of this guide.

The Pattison Funeral Home and Crematorium can store ashes for a limited time at no charge. These ashes are yours to pick up anytime, however please call ahead. Ideally 24 hours notice would be valuable. Please call us at 403-526-2214 and we will arrange a time for you to pick up the ashes on as short a notice a possible.

Yes the ashes can be picked up by you and delivered to the cemetery of your choice for burial (with required documentation). If you wish to have the ashes buried at Hillside Cemetery and do not wish to be present, we can assist you with this request. If you wish the ashes to be buried at Hillside Cemetery a later date, and the family will again be present, we can assist with these arrangements closer to the date of interment. Please consider discussing the date and time with the funeral home as there may be a conflict with another family.

Usually but not limited to:

• Funeral Directors Statements of Death (or commonly referred to as Death Certificates (12) are provided for your use. If you require more simply call the funeral home and request as many as you need.
• Acknowledgment cards: you are initially given one box of 24, if you need more, again please call us or stop by and you can have as many as you need.
• Guest Register and memorial cards: the guest book is available at the funeral for everyone to sign and at that time they are given a memorial card. Any cards that are left over are given to you.
• Email condolences: if anyone sends a condolence by email to the funeral home we will print it. If they send an email after the funeral, we will then forward it to the email contact that we have on file. If there is no email contact we will print it and send it to you by mail.
• Sympathy cards: cards that are brought to the funeral are collected in a basket in our lobby.
• Valuables: Valuable items such as jewelry are itemized by the funeral home upon arrival and if it has been arranged by the family and the funeral home for those items to be returned whoever picks them up will be required to sign for them.
• Memory table items: following the service, these items will be kept here at the funeral home until you come for them. If you need them to be delivered please call and we can arrange a time for that.
• Flowers: remain here at the funeral home (for church see below) until you are able to pick them up with your other items or if you need them delivered, please call and we can arrange a time for us to come. For church services, the flowers remain in the sanctuary unless we are instructed by the family (or the church) to remove them after the funeral.
• Questionnaire: We ask you to fill this out and return it to us at your convenience.

Once all the costs and any funeral insurance have been received, the account will be calculated and mailed to the contact person, bank or lawyer. For ease, if you wish, we can mail the contact person a copy of the statement as well as the bank or the lawyer.

This is a service provided to you by the Medicine News but paid for by the funeral home. Anyone can access the obituary of your loved one. You may want to visit this site as often times people will leave messages of condolence there. You can access this website: www.gonebutnotforgotten.com